Trainee Generalist Advice Caseworker

Position: Trainee Generalist Advice Caseworker

Location: Southwark

Closing date: 06 August 2024

Job title
Trainee Generalist Advice Caseworker

Location
Southwark

Workplace
Office

Salary per annum (FTE)
NJC Scale 5 - £30,346 per annum

Actual salary
NJC Scale 5 - £30,346 per annum

London allowance
No

Hours per week for this role
Full-time – 35 hours per week

Working pattern
Full-time

Type of contract
Fixed term

Closing date for applications
06/08/2024

Closing time for applications
09:00

Interview date
08/08/2024

Email address that candidates can contact for more information
recruitment@citizensadvicesouthwark.org.uk

Link to application details

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience.
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.