Money Adviser

Position: Money Adviser

Location: Hybrid (homeworking considered)

Closing date: 29 July 2024

Job title:
Money Adviser

Location:
Hybrid (homeworking considered)

Salary:
30,000pa

Salary pro rata:
No

London allowance:
No

Hours per week:
37.5 (part time considered)

Type of contract:
Fixed term

End date of contract:
30/12/2025

Closing date for applications:
29/07/2024

Link to job pack for application and more information:

https://hounslowcabs.org.uk/category/job/

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. We make a difference to the lives of people coming to us for support, by delivering high quality advice service which reflects community issues and needs. Thanks to our amazing team of staff and volunteers, we support over 10,000 clients a year through our face to face, phone and digital services.

To sustain our team and complement the work we do, we require an experienced Money Adviser to:

• give debt and income maximisation advice, assisting in particular clients who are Thames Water customers;
• tap into Thames Water schemes and support for clients in financial difficulty;
• help clients take positive steps to reduce and manage their debts, acting on their behalf when required;
• evaluate the most suitable debt options and strategies, while maximising incomes;
• negotiate with creditors, including bailiffs, landlords and the Council tax Office, to prevent further action and charges;
• help clients avert possession action for rent and mortgage arrears.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.