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Lead Money Adviser

Position: Lead Money Adviser

Location: Addlestone, Sunbury

Closing date: 22 July 2024

Role details

Job title:
Lead Money Adviser

Location:
Addlestone, Sunbury

Salary:
£30K - £32K per annum

Salary pro rata:
Yes

London allowance:
No

Hours per week:
37

Type of contract:
Permanent

Closing date for applications:
22/07/2024

Interview date:
12/08/2024

Email address that candidates can contact for more information:

recruitment@randscab.org.uk

Citizens Advice Runnymede and Spelthorne has been awarded 4-year funding to deliver Money Advice from the National Lottery Community Fund.

The Lead Money Adviser will:

  • Deliver advice by telephone and face to face to residents of Surrey providing comprehensive and full range of money/debt advice in line with Financial Conduct Authority regulation and Debt Advice Quality Framework. 
  • Supervise the delivery of money advice across Citizens Advice Runnymede and Spelthorne (CARS) staff and volunteers. 
  • Promote and develop good money/debt advice practice within CARS. 
  • Promote and deliver money advice service of the organisation by attending outreach locations and clients’ homes where required. 

The successful candidate will have experience of providing debt advice and casework and hold accreditation as a DRO Intermediary or have 12 months experience of money advice/debt work in preparation to complete the training for accreditation for DRO Intermediary and responsible for one Money Advice Caseworker. There is the right to request some home working, after a probationary period and agreed with the line manager. You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.