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Citizens Advice says concerns remain despite government's budget boost for Universal Credit

29 Hydref 2018

Citizens Advice has responded to the government's announcement of a boost in funding for Universal Credit in this year's Budget. 

Gillian Guy, Chief Executive of Citizens Advice, said:

“Today’s announcement suggests the government rightly acknowledges Universal Credit has serious problems that must be fixed. This funding will help some people who are really struggling to get by including disabled people.

“However, there are still fundamental problems with Universal Credit. Based on our evidence, we believe improvements must be made to Universal Credit before millions more people are moved onto the new benefit.

“We await further details on additional protections announced for those moving over to Universal Credit as we’re concerned some people may be left behind without enough money to live on.”

Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit citizensadvice.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.