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Welfare Benefits Caseworker

Position: Welfare Benefits Caseworker

Location: Dudley / Venue/ Home Working

Closing date: 15 July 2024

Role details

Job title:
Welfare Benefits Caseworker

Location:
Dudley / Venue/ Home Working

Salary:
£24,012 – £27,041 FTE

Salary pro rata:
No

Hours per week:
35hrs p/w available (min 24hrs p/w would be considered)

Type of contract:
Permanent

Closing date for applications:
15/01/2024

Closing time:
16:00

Link to job pack for application and more information:

https://www.citizensadvicedudley.org/vacancies/

Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Welfare Benefits Caseworker to join our dedicated team. We provide comprehensive information, advice and guidance to individuals in need and we are expanding our team to meet the growing demand for our services and new ways of working.

Main Job Purpose

  • To provide confidential, intensive, expert, Welfare Benefit Advice and Casework to clients by a range of methods as required including telephone/digital channels, appointments, outreach work for clients within Citizens Advice Dudley & Wolverhampton (CADW)
  • To contribute towards the delivery of a comprehensive benefits advice service for clients who reside in either the Dudley Borough in line with the requirements of the CADW contractual obligations

If you are interested in the above roles, please visit our website for more information and to download a recruitment pack from our vacancies page on our website. Join our amazing workforce and seize the opportunity to grow both personally and professionally whist making a positive impact in our communities.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.