Welfare Benefits Caseworker

Position: Welfare Benefits Caseworker

Location: Southwark

Closing date: 17 July 2024

Job title:
Welfare Benefits Caseworker

Location:
Southwark

Salary:
SO2 - £38,759 to £40,573 per annum

Salary pro rata:
No

London allowance:
Yes

Hours per week:
35 hours per week

Type of contract:
Permanent

Closing date for applications:
17/07/2024

Closing time:
09:00

Interview date:
22/07/2024

Link to job pack for application and more information:

https://www.citizensadvicesouthwark.org.uk/join-us/paid-roles/

Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker. The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
• An in-depth knowledge of welfare benefits including those related to disability and sickness.
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.