Money Advice Caseworker

Position: Money Advice Caseworker

Location: Citizen Advice Liverpool locations

Closing date: 25 July 2024

Job title:
Money Advice Caseworker

Location:
Citizen Advice Liverpool locations

Salary:
£25,300 Trainee - £28,111 Qualified

Salary pro rata:
No

London allowance:
No

Hours per week:
35

Type of contract:
Permanent

Closing date for applications:
25/07/2024

Interview date:
02/08/2024

Link to job pack for application and more information:

https://www.citizensadviceliverpool.org.uk/job-vacancies/money-advice-caseworker

To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.

To be successful in this role:
you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

To be appointed as a Money Advice Caseworker:
you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

3 x Posts available 2 x qualified ( 1 x Permanent 1 x Temp 6 Months) 1 X Trainee ( Temp 6 Months)

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.