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Generalist Adviser - Foodbanks

Position: Generalist Adviser - Foodbanks

Location: Bristol

Closing date: 05 July 2024

Role details

Job title:
Generalist Adviser - Foodbanks

Location:
Bristol

Salary:
£28711

Salary pro rata:
Yes

London allowance:
No

Hours per week:
21

Type of contract:
Fixed term

End date of contract:
30/11/2025

Closing date for applications:
05/07/2024

Closing time:
17:00

Interview date:
15/07/2024

Link to job pack for application and more information:

https://www.bristolcab.org.uk/get-involved/jobs/

We are seeking someone who is passionate about giving an effective generalist advice service to those most in need. You will thrive in a busy and challenging environment and have a positive ‘can do’ attitude.

The post holder will have previous experience of

  • Providing advice with the confidence and knowledge to work independently,
  • Providing support to foodbank service users in locations across Bristol with matters including but not limited to: Housing, employment, immigration (OISC Level1), debt and benefits
  • Income maximisation and debt advice on priority and non priority debts including managing renegotiating key debts
  • Referring on to specialist teams for complex debt advice. Conducting benefit checks and applying for welfare benefits
  • Progressing welfare benefit claims up to the point of tackling independent appeals – including PIP, ESA and Universal Credit – and supporting Work Capability applications.

Context about what our organisation does: Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues. Hours / work pattern: 21.0 hrs / Wednesday, Thursday, Friday

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.