Advice Session Supervisor Support

Position: Advice Session Supervisor Support

Location: Dunstable

Closing date: 02 August 2024

Job title:
Advice Session Supervisor Support

Location:
Dunstable

Salary:
£24,000 - £29,000 depending on experience

Salary pro rata:
No

London allowance:
No

Hours per week:
38

Type of contract:
Permanent

Closing date for applications:
02/08/2024

Interview date:
05/08/2024

Email address that candidates can contact for job pack/application and more information:
admin@dunstable.cabnet.org.uk

Due to expansion we are looking for another Advice Session Supervisor to join our team to support, supervise and develop the delivery of our general advice service. This includes our daily advice sessions delivered via face to face, telephone and email. You will be a team player, with a passion for making a difference to the lives of local people, and to support the delivery of high quality advice to those who need it. Preferably someone with advice given skills however this is not essential and it is more important that we get the right candidate.

Citizens Advice Dunstable helps people resolve any problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination. We are a small, friendly, dynamic team with an excellent working environment. Everyone in the team demonstrates a strong commitment to support one another to deliver the best service possible.

This role offers a fantastic opportunity to develop your own advice skills whilst investing in people and services to support those who need our help the most. We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have excellent written and verbal communication skills and the ability to use a range of IT systems. You will thrive in a busy environment, have a positive and willing attitude and a willingness to adopt the aims and principles of Citizens Advice.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.