Watch videos about editing and creating template letters
This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland
You can watch videos which will guide you through the process of finding, editing and creating template letters.
You can turn on closed captions by clicking the ‘CC’ button. The button can be found in the video controls at the bottom of each video.

If you prefer written instructions you can use our text version of the template letters guide.
1. Understand how template letters are built
In this video you can learn how to navigate template letters in Contentful. You’ll learn how they’re structured with a user form and letter format.
Watch the video about navigating template letters on Loom.
2. Create or edit a template letter
In this video you can learn how to create a new template letter entry or edit an existing one.
Watch the video about creating or editing a template letter on Loom.
3. Create or edit sections in the user form
In this video you can learn how to edit or add sections in the template letter user form.
Watch the video about adding or editing sections to a user form on Loom.
4. Create or edit questions in the user form
In this video you can learn how to edit or add questions in the template letter user form.
Watch the video about adding or editing questions in a user form on Loom.
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