Check if you should move to Universal Credit from other benefits
This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland
Universal Credit is replacing older benefits
These are called ‘legacy benefits’:
Housing Benefit
income-related Employment and Support Allowance (ESA)
income-based Jobseeker’s Allowance (JSA)
Income Support
Child Tax Credits (CTC)
Working Tax Credits (WTC)
You can’t usually make a new claim for these benefits.
You might need to move to Universal Credit, when:
you get a letter telling you to claim by a certain date - this is a 'migration notice'
one of your legacy benefits stops because your situation has changed
you get a legacy benefit that isn’t ending straight away but you choose to move to Universal Credit anyway
You need to apply yourself because moving to Universal Credit isn’t automatic. Once you start claiming Universal Credit, you can’t go back to legacy benefits.
Check if you've had a migration notice
A ‘migration notice’ is an official letter from the DWP. It tells you that your current benefit will end and gives you a deadline to claim Universal Credit instead.
You need to move to Universal Credit to keep getting financial support.
Check how to make a Universal Credit claim if you've got a migration notice.
If you get tax credits
Working Tax Credits and Child Tax Credits end in April 2025. If you get either, you should have been sent a migration notice if you're eligible for Universal Credit.
Talk to an adviser if you haven't had a migration notice.
Check if a change means your legacy benefit will end
You might be better off claiming Universal Credit if your work, home or family situation changes.
Some changes will end your benefit claim - so claiming Universal Credit might be the only way to keep getting financial support. You won't usually receive a migration notice if your legacy benefit ends in this way. You’ll need to choose whether to make a claim for Universal Credit.
If you've had a child or adopted
Having a baby or becoming responsible for a child won’t end your benefits.
You can only start getting Child Tax Credits if you’re already getting Working Tax Credits. This is until 5 April 2025. If you’re sent a migration notice, it's worth claiming Child Tax Credits before claiming Universal Credit if you have time before your deadline. This is because it might help you get a higher amount of Universal Credit. Check if you can get Child Tax Credits.
If you already get Child Tax Credits, you can add a new child to your claim until 5 April 2025. The amount you get might go up. If you have a migration notice, you should make this change before claiming Universal Credit if you have time before your deadline. This is because it might help you get a higher amount of Universal Credit.
If you don't already get tax credits, or if you become responsible for a child after 5 April 2025, you'll probably be better off claiming Universal Credit instead. Talk to an adviser to check if you’ll be better off claiming Universal Credit.
If you're on income support and your child turns 5
Your Income Support will end if all of the following apply:
you’re a single parent
your youngest child has turned 5
you’re not a full-time carer for someone who’s sick or disabled
Talk to an adviser to check if you’ll be better off claiming Universal Credit.
If you’ve moved home or your partner has moved in
If you're claiming Housing Benefit and you’ve moved to an area with a different local council, your Housing Benefit claim will end. You can find your local council on GOV.UK.
If you’ve moved to a different home in the same council area, you can stay on Housing Benefit if the claim was in your name.
The claim might not be in your name if you were claiming Housing Benefit with a partner and you've now separated from them. Check if the benefit letters are addressed to you - that means the claim was in your name. You can also ring your local council to check - find your local council on GOV.UK.
If you’re getting other benefits Universal Credit is replacing, you can keep getting them - but you must tell the DWP you’ve moved.
You won’t be able to get tax credits after 5 April 2025 - this is because Child Tax Credits and Working Tax Credits are ending.
Talk to an adviser to check if you’ll be better off claiming Universal Credit.
If you and your partner move in together
If you or your partner gets Child Tax Credits or Working Tax Credits, they will end when you move in together.
You can keep getting Housing Benefit, income-related ESA, income-based JSA or Income Support when you move in together if your partner:
isn't getting Universal Credit
doesn’t earn enough to stop you getting your benefits
To keep getting income-based JSA, either you or your partner also needs to have children.
Talk to an adviser to check if you’ll be better off claiming Universal Credit.
If your work or your partner’s work has changed
What you need to do depends on the benefits you’re claiming and how your work situation has changed.
If you or your partner starts working or your hours go up
If you get income-based JSA, income-related ESA or Income Support, they will stop if either:
you start working 16 or more hours a week
your partner starts working 24 or more hours a week
If you start working, you can only keep getting ESA in some situations. Check what work you can do while getting ESA.
If you’re getting Child Tax Credits you might be able to start getting Working Tax Credits (WTC) as well. This depends on your situation and how many hours you’re working. You can check how many hours you need to work to get WTC.
Tax credits will end for everyone in April 2025, so you’ll only be able to get them for a limited time. If you’re sent a migration notice, it's worth claiming WTC before claiming Universal Credit if you have time before your deadline. This is because it might help you get a higher amount of Universal Credit.
If your earnings go up, the amount of benefits you’re getting might go down. Starting work or increasing your hours might mean you get less from the benefits you’re claiming. You might be better off getting Universal Credit - talk to an adviser to check if you’ll be better off.
If you stop working or your hours go down
If you're getting Working Tax Credits (WTC) and you stop working enough hours, your WTC might end. Check how many hours you need to work to keep getting WTC.
In some cases you can keep getting WTC for a limited time when you stop working, for example if you:
lose or leave your job
go on maternity leave
go on sick leave and get Statutory Sick Pay
Check how long you can keep getting WTC.
Your other benefits won't end because you stop working or your hours go down. You might be better off getting Universal Credit - talk to an adviser to check if you’ll be better off.
If you separate from your partner
If you and your partner have a joint claim for Working Tax Credits or Child Tax Credits, your claim will end.
If you were claiming Housing Benefit, ESA, JSA or Income Support with your partner, check if the benefits are in your name.
If the benefit letters are addressed to you - that means the benefits are in your name. If you’re not sure, you can check with the DWP. Their contact details will be on any benefit letters you’ve received.
If the benefits are in your name, you’ll keep getting them. If the benefits aren’t in your name, they’ll usually stop.
If you're getting JSA and don’t have children, the rules about whether or not you can keep getting it are more complicated. Talk to an adviser to check if your JSA will stop.
If you or your partner has reached State Pension age
If you get Working Tax Credit or Child Tax Credit, you can keep getting tax credits for now until tax credits end on 6 April 2025.
Your tax credits will end when you're sent a migration notice. You’ll need to move to Universal Credit.
You can’t usually claim Universal Credit if you, and your partner if you have one, have both reached State Pension age. It’s usually best for you to claim Pension Credit.
Check if you can get Pension Credit rather than Universal Credit. If you need help with housing costs, you can also claim Housing Benefit.
If you have a partner and only one of you is State Pension age
If you’re over State Pension age but your partner is under State Pension age, you can't usually make a new claim for Pension Credit or Housing Benefit. You can only make a new claim for Pension Credit or Housing Benefit if both the following apply:
you or your partner reached State Pension age before 15 May 2019
you’ve been claiming Housing Benefit or Pension Credit as part of the same couple since before 15 May 2019
If you get tax credits, you might get a migration notice telling you to apply for Universal Credit. If you’re in this situation you can talk to an adviser.
If your benefits end, you'll usually have to apply for Universal Credit.
If you're over State Pension age and getting certain other benefits, you won’t be able to get them after you reach State Pension age. These benefits are:
Jobseeker’s Allowance (JSA)
Employment and Support Allowance (ESA)
Income Support
If your younger partner is getting one of these benefits, they can keep getting them - and either of you can keep getting Housing Benefit. All of these benefits will end if one of you gets a migration notice.
You might also keep getting Housing Benefit if you live in some kinds of accommodation - for example if you:
live in temporary accommodation
rent from a county council, charity or housing association and get care or support
Your Housing Benefit claim won’t end if you're still allowed to start a new claim. Check who can make a new claim for Housing Benefit.
Report your changes
You should report a change of circumstances as soon as you can - even if you can stay on your old benefits. You might be paid too much or too little if you report it later.
If you don’t report a change and you’re paid too much, you’ll need to pay the money back and you might have to pay some extra money as a penalty.
If you’re getting Working Tax Credits or Child Tax Credits, you need to tell HMRC about the change on GOV.UK. Tax credits end on 5 April 2025, but you should let HMRC know about any changes while you’re still getting them.
If you’re getting other benefits, you can check how to report the change of circumstances on GOV.UK.
If you currently get a severe disability premium (SDP)
You might get an extra amount in your Universal Credit. This is called the ‘SDP transitional element’. This applies if you get a SDP with a current benefit.
You’ll get the SDP transitional element if you apply for Universal Credit within a month after you stop getting the benefit with the SDP.
You can’t get the SDP transitional element if:
the only benefit you got the SDP with was Housing Benefit
you move in with a partner who is claiming Universal Credit
you stop being eligible for the SDP before your Universal Credit starts
If you also get a disability premium with your benefit
You can get an extra amount on top of your SDP transitional element. You can get the extra amount if you get the SDP and one of the following with your legacy benefit:
a disability premium
an enhanced disability premium
a child disability premium or disabled child element
If you applied for Universal Credit before 14 February 2024, you won't have got this extra amount. You’ll get a back payment, but the DWP haven’t decided when this will happen yet. We'll update our advice when the DWP have announced how they'll send the payments.
If you get the SDP transitional element, the DWP will reduce it over time - so eventually you’ll just get what you normally would on Universal Credit.
Check how much you might get on Universal Credit
If you apply for Universal Credit:
any other legacy benefits you're getting will end
you won't be able to go back to any of the legacy benefits in the future - even if you’re appealing a benefit decision
Even if your legacy benefit isn't ending right now, you should check whether you’ll be better off on Universal Credit.
You can use a benefit calculator to check how much Universal Credit you might get. To get an accurate answer, you’ll need to know details about your:
income - including any earnings or benefits
rent and living costs
savings and investments - called 'capital'
If you want help understanding the difference between your old benefits and claiming Universal Credit, talk to an adviser. They can help you work out how much you’d get on Universal Credit.
It might be better to wait to move to Universal Credit, if your current benefit isn’t ending.
You should wait to apply until you get a migration notice. This is because you might get more in your Universal Credit to stop you being worse off. This is called ‘transitional protection’.
Start a Universal Credit claim
If you claim Universal Credit, you’ll usually get one payment each month and you usually have to manage your claim online.
It will usually take 5 weeks to get your first Universal Credit payment - but it could take longer.
If your old benefits haven't ended, you can keep getting them for 2 weeks after you apply for Universal Credit. You won't need to pay back the extra payments and they won't affect how much Universal Credit you'll get. This applies to:
income-based Jobseeker’s Allowance
income-related Employment and Support Allowance
Income Support
Housing Benefit
You’ll only get the extra 2 week payments if you’re still eligible for the benefit. You won’t need to pay back the extra payments and they won’t affect how much Universal Credit you’ll get.
If you won’t have enough money to live on while you wait for your first Universal Credit payment, you can ask for an advance payment. The advance payment is a loan - you’ll have to pay it back.
You’ll usually have to apply for Universal Credit online on GOV.UK. Get started with your Universal Credit application.
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Page last reviewed on 11 March 2021