Welfare Benefits Caseworker (Macmillan)

Position: Welfare Benefits Caseworker (Macmillan)

Location: Dudley and Wolverhampton Offices / Venues/ Home Working

Closing date: 15 July 2024

Job title:
Welfare Benefits Caseworker (Macmillan)

Location:
Dudley and Wolverhampton Offices / Venues/ Home Working

Salary:
£24,012 – £27,041 FTE

Salary pro rata:
No

London allowance:
No

Hours per week:
37hrs p/w available (min 22.5 hrs p/w would be considered)

Type of contract:
Permanent

Closing date for applications:
15/07/2024

Closing time:
16:00

Interview date:

Link to job pack for application and more information:

https://www.citizensadvicedudley.org/vacancies/

Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Welfare Benefits Caseworker (Macmillan) to join our dedicated team. This role requires an enhanced DBS

Main Job Purpose

• To provide a comprehensive and confidential Welfare Benefits Advice and Casework service for people diagnosed with cancer
• To provide clients with the support they need to navigate and apply for benefits within the Department for Work and Pensions (DWP), including assisting clients with making applications & challenging decisions that are incorrect and as well as looking at other sources of financial help
• To contribute towards the delivery of a comprehensive benefits advice service across the Black Country for clients in line with the requirements of the Macmillan contractual obligations
• Delivery is integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients
• You will need to have the emotional resilience necessary to work empathetically and professionally to support people affected by cancer.

We warmly welcome applicants from all diverse backgrounds, we are committed to building a workforce that reflects the diversity of the communities we serve. Join our amazing workforce and seize the opportunity to grow both personally and professionally.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

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