Welfare Benefits Caseworker (Advising Clients 65+)

Position: Welfare Benefits Caseworker (Advising Clients 65+)

Location: Dudley and Wolverhampton Offices / Other Venues /Home Working

Closing date: 15 July 2024

Job title:
Welfare Benefits Caseworker (Advising Clients 65+)

Location:
Dudley and Wolverhampton Offices / Other Venues /Home Working

Salary:
£24,012 – £27,041 FTE

Salary pro rata:
No

London allowance:
No

Hours per week:
37hrs p/w available (min 24hrs p/w would be considered)

Type of contract:
2 years fixed term - could be extended/become permanent based on funder decision 

Closing date for applications:
15/07/2024

Closing time:
16:00

Link to job pack for application and more information:

https://www.citizensadvicedudley.org/vacancies/

Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Welfare Benefits Caseworker (Advising Clients 65+) to join our dedicated team. This role requires an enhanced DBS

Main Job Purpose:

• To provide a comprehensive and confidential specialist Welfare Benefit service for people who are aged over 65, supporting them to calculate benefit entitlement ensuring they are getting the benefits they are entitled to, complete applications and help with appealing unsuccessful applications
• To contribute towards the delivery of a comprehensive benefits advice service across the Dudley Borough for clients in line with the requirements of the Dudley Empowerment Partnership contractual obligations ( It is crucial to be able to travel and you may have to visit clients in their own home)
• Be responsible for managing a caseload of clients and ensure that all records are up-to-date Improve each client’s quality of life; reducing isolation and creating a sense of belonging and connection

We warmly welcome applicants from all diverse backgrounds, we are committed to building a workforce that reflects the diversity of the communities we serve. Join our amazing workforce and seize the opportunity to grow both personally and professionally whist making a positive impact in our communities.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.