Generalist/Trainee Adviser

Position: Generalist/Trainee Adviser

Location: Camden, London

Closing date: 14 August 2024

Job title
Generalist/Trainee Adviser

Location
Camden, London

Workplace
Hybrid

Salary per annum (FTE)
£27,456 - £32,484 pa depending on experience

Actual salary
£27,456 -£32,484 pa depending on experience

London allowance
No

Hours per week for this role
35

Working pattern
Full-time

Type of contract
Permanent

Closing date for applications
14/08/2024

Closing time for applications
09:00

Email address that candidates can contact for more information
recruitment@camdencabservice.org.uk

Link to application details
https://citizensadvicecamden.peoplehr.net/Pages/JobBoard/Opening.aspx?v=78c49f7e-0656-4323-84f2-70f574d7fe55

This is an exciting opportunity be in at the start of a new service funded by St Andrew Holborn, a local charity keen to support the provision of high quality advice services to meet the needs of people living within their area of benefit. The project is funded for three years which gives the opportunity to make connections with local partners and make a real impact on the advice needs of local people.

Our service will meet the needs of local people by offering a flexible model providing advice face-to-face in community locations and remotely by telephone. Advice areas will range between welfare benefits, housing, employment, consumer and more.

This role is hybrid working with the exact split between remote/onsite working being by agreement with the line manager to meet the needs of the project which could change over time. This role is not suitable for remote working only.

We will provide relevant training and support for the right candidate. If appointed as a trainee you will be supported to complete the CA adviser training programme while you work. As a minimum requirement, experience of delivering Adviceline or similar services is required.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.