Help to Claim Adviser

Apply before 11.59pm on 15 November 2024.

Job summary

Salary
£25,349
Location
Eastbourne
Workplace
Work from home
Contract
Fixed term contract, until 31 December 2025
Hours per week
To be agreed

How to apply

You can check for more information and how to apply.

Interviews will take place on 20 November 2024.

About the role

We currently have a vacancy for a number of Help to Claim Advisers.

These advisers help people apply for Universal Credit and give advice up until the first payment is received.

We are inviting applications for any amount of hours up to 37 per week. Ideally you will have current or recent experience of working on our Help to Claim service. You may currently be working in this role at another CA and wish to increase your working hours.

Alternatively, you may have experience of giving advice in a quality assured service including as a volunteer. If you are new to the role, full training will be provided.

We are looking for staff who are committed to the aims and principles of the Citizens Advice service and who strive for excellence in delivering a high quality service to our clients.

This role can be home-based and we would welcome applicants from those who are comfortable with working with others remotely, including the use of video conferencing, email and phone.