Cheshire West - Ellesmere Port & Neston Citizens Advice

Address

The Portal

Wellington Road

Ellesmere Port

Cheshire

CH65 0BA

How to get support

Call us

0808 2787 806

Visit our website

www.citizensadvicecw.org.uk

Getting in touch by phone

Telephone access is available between 10am and 4pm.

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Visiting us in person

At drop-ins, we assess complexity of issues and client capability. We may then give information, signpost, or if it's appropriate to and we have capacity - arrange an appointment with an adviser. We also offer access by Adviceline and advicebyemail.org.uk

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Wednesday 10am to 2pm

Accessibility

  • Induction loop
  • Wheelchair toilet
  • Wheelchair accessible

More information about our service

See https://www.citizensadvicecw.org.uk/in-person-support/ for a full list of drop-ins.

Our online contact form can be found at advicebyemail.org.uk

For volunteering details and application forms, see https://www.citizensadvicecw.org.uk/join-us/how-to-volunteer/volunteer-roles/

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..