York & District Citizens Advice

Address

West Offices

Station Rise

York

North Yorkshire

YO1 6GA

How to get support

Call us

0808 278 7895

Visit our website

https://www.citizensadviceyork.org.uk

Getting in touch by phone

Calls to 0808 278 7895 are free

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm

Visiting us in person

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm

Accessibility

  • Induction loop
  • Wheelchair toilet
  • Wheelchair accessible
  • Internal handrails
  • External handrails

More information about our service

Our drop in (face to face) services runs on a Monday (1000 - 1200)
We offer digital services from our main city centre location (West Offices which we share with the City of York Council), our different outreach services and through our telephone service - 0808 278 7895.
Call back requests are available here: https://www.citizensadviceyork.org.uk/callback-request/
All the details are on our website: http://www.citizensadviceyork.org.uk/advice

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..