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Ipswich & District Citizens Advice

Address

17 Tower Street

Ipswich

Suffolk

IP1 3BE

How to get support

Call us

0808 278 7867

Visit our website

https://www.citizensadviceipswich.org.uk

Getting in touch by phone

*GENERALIST ADVICE SERVICE CLOSED ON MONDAYS as of 08/01/2024 *

Project teams (debt, energy, benefits, social prescribing) continue to work Monday to Friday 9-5.

Phone times
Day Time
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm

Visiting us in person

*GENERALIST ADVICE SERVICE CLOSED ON MONDAYS as of 08/01/2024 *
Drop-in sessions 9:30am - 3:00pm Tuesday to Friday, no referral needed

Project teams (debt, energy, benefits, social prescribing) continue to work Monday to Friday 9-5.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm

Accessibility

  • Wheelchair accessible
  • Wheelchair toilet
  • Induction loop

More information about our service

Citizens Advice Ipswich offers free, confidential, impartial, quality assured advice and support to all those in Ipswich who need it, whatever the issue. We help people find a way forward with their problems and campaign on big issues when their voices need to be heard. We provide full debt advice, helping clients to negotiate with their creditors and access formal debt solutions, including Debt Relief Orders. We support income maximisation through reviewing benefit entitlements, saving money on energy costs and accessing grants when needed. We provide social prescribing services to all Ipswich GP surgeries through our Connect for Health programme, supporting clients to access advice and community support to improve wellbeing. We are a gateway organisation for food parcels and welfare assistance applications. We operate Monday to Friday from our offices in Tower Street, Ipswich.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.