Letter to cancel or return goods bought online, over the phone or by mail order
This is an example of the template letter
Sam Hoolin
8 Park Avenue
Arlton
AL1 4CA
01632 960001
sam123@mail.com
Giltham Traders
24 Station Road
Giltham
GT16 3LP
4 April 2025
To whom it may concern,
Re: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
On 14 January 2022 I ordered the following:
Thread+Go sewing machine model 5400
I received the goods on 20 January 2022.
Under the above Regulations, I would like to cancel the order and ask you to provide a full refund within 14 days.
Please contact me within 14 days to arrange a collection or return of the goods.
Yours faithfully,
Sam Hoolin