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Citizens Advice response to the government’s consultation package on new standards for energy smart appliances and load control organisations

The Smart Secure Electricity Systems (SSES) Programme is designed to create the technical and regulatory frameworks to enable the untapped flexibility from small scale devices, such as domestic electric vehicle charge points and heat pumps.

At Citizens Advice, we are supportive of expanding consumer protections for energy consumers to the load control sector. We have provided our views in response to the government’s 3 consultations on this topic: