Epsom & Ewell Citizens Advice

Opening hours for drop ins, , Mon and Tues 10 - 1, Thur, 10 - 3. pre-booked appointments available Monday - Friday 10:00 to 16:00. days we do not have a drop in we are able to add clients to our call back list .

Gallwch alw i mewn i'n swyddfa i siarad â rhywun.

Os hoffech chi drefnu apwyntiad ymlaen llaw, cysylltwch â ni i weld a yw hyn yn opsiwn.

The Bureau is located in Epsom Town Centre and its service is available to all those who live and/or work in the local community. The Bureau also offers a Mental Health Outreach Service, which is funded by the NHS and Henry Smith , and covers Mid and East Surrey (Mole Valley, Reigate and Banstead and Tandridge in addition to Epsom and Ewell), a Specialist Debt Service. and a Caseworker (FWSS) providing Money Advice to those with Mental health isses who are not under a Mental Health Team

When you drop-in or telephone us, you will initially be offered a short interview so that your problem can be assessed. The assessor will then decide the next course of action for you. This could be to:

Give you information to help you resolve a problem, or

Make an appointment for you to see a General or Specialist Adviser, and list out any additional documents to bring, or

Direct you to another organisation (e.g. local authority; government department; specialist body)

If the adviser needs to contact a third party on your behalf, we will ask you to sign an authorisation form giving your consent