Help with Energy

Address

Preston Citizens Advice

Town Hall Annexe

Birley Street

Preston

PR1 2QE

Preston

PR1 2QE

How to get support

Email us

energysupport@prestoncitizensadvice.org.uk

Visit our website

https://www.lancashire.gov.uk/health-and-social-care/benefits-and-financial-help/help-with-energy-bills

Visiting us in person

Check if you need to book an appointment

You'll need to contact us to find out about options for visiting the office.

Office times
Day Time
Monday 9.15am to 3.15pm
Tuesday 9.15am to 3.15pm
Wednesday 9.15am to 3.15pm
Thursday 9.15am to 3.15pm

Accessibility

You should contact the office for information about their accessibility options.

More information about our service

Preston Citizens Advice can offer energy help and advice with the following:

Advice on how to deal with fuel debt.
Energy saving tips and information on making your home more energy efficient.
Budgeting support and exploration of options to obtain additional funding such as the Warm Home Discount.
Help switching suppliers where there is a possibility of better tariffs.
Entering a Priority Register for vulnerable customers – e.g. those on low incomes, elderly customers, single parents, and those living with disabilities.
Information on Smart Meters.
Information and advice about carbon monoxide.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..