Swansea Office

PLEASE NOTE: calls often overflow to a member of another office or the national call centre and you will not be talking to someone from the local office.

Change to walk in hours from October 2024 is in force.
Please note: we limit clients at the walk in session based on our capacity. Please refer to website for other contact methods

You'll need to contact us to find out about options for visiting the office.

We are closed for UK Bank Holidays and the festive period between Christmas Eve and New Years Day

We are always available via the following access methods:

1. Go online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk. Get advice and information, including template letters and guidance on completing forms

2. Call us free: 0808 278 7926. During busy times you may be waiting longer than expected

3. Use our contact form via our website https://citizensadvicesnpt.org.uk/contact/get-in-touch/ (local residents in Swansea Neath and Port Talbot only).

We will help you assess your issue and guide you through the next steps. This may be an appointment with an adviser or signposting you to more specific help with someone else.