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Extra help to cut energy bills

27 Ionawr 2014

Citizens Advice will launch Big Energy Saving Week Big Energy Saving Week to help consumers to take immediate action to cut their bills. The help comes as the Department of Energy and Climate Change publishes the Community Energy Strategy, which could help consumers to take control of their bills in the long term.

Gillian Guy, Chief Executive of national charity Citizens Advice, said:

"The Community Energy Fund could help consumers who want to take action to cut their bills in the long-term. Some people will be keen to take control of their bills without having to rely solely on energy firms, particularly as wholesale and transport costs continue to rise.

"Many households are looking for ways to save money on their energy bills now. This week, we're running Big Energy Saving Week to give people practical advice on how to cut their bills.

"At Citizens Advice, we want people to know that there is immediate action they can take, which is why we're helping people to check, switch and insulate, which could help them make significant savings."


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Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit citizensadvice.org.uk. You can also get advice online at adviceguide.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.