Letter to say you received goods or services you didn't ask for

Mae'r cyngor hwn yn berthnasol i Cymru. Gweler cyngor ar gyfer Gweler cyngor ar gyfer Lloegr, Gweler cyngor ar gyfer Gogledd Iwerddon, Gweler cyngor ar gyfer Yr Alban

Use this letter to write to a trader who has sent you goods or services you didn't order or ask for. These are sometimes called ‘unsolicited goods'.

Sam Hoolin

8 Park Avenue
Arlton
AL1 4CA

01632 960001

sam123@mail.com

Giltham Traders

24 Station Road
Giltham
GT16 3LP

18 November 2024

To whom it may concern,

Re: Consumer Protection from Unfair Trading Regulations 2008

On 14 January 2022 I received from you:

A large ceramic plant pot 24" diameter

I would like to make it clear to you that I did not order these goods and they are therefore unsolicited.

I will make the goods available for you to collect at your expense in the next 14 days, but after this time I will treat the goods as my own.

Please contact me to arrange collection.

Yours faithfully,

Sam Hoolin

Further help

Contact the Citizens Advice consumer service if you need more help - a trained adviser can give you advice over the phone or by online chat.

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