Check post collection and delivery times
This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales
Royal Mail will deliver and collect your post Monday to Saturday. They also deliver on Sundays in some areas.
You won’t get post on bank holidays.
When you'll get your post
Your post should be delivered by 3pm if you live in a town or city, or 4pm if you live in a rural area.
You can check if post will be delayed in your local area on the Royal Mail website.
If you have to collect post from a customer service point
Customer service points are usually located in delivery offices.
Check the opening hours on the Royal Mail website before you collect your post.
When your post will be collected
Your local post box collection time depends on where you live.
The latest collection from a post office is usually when it closes.
You can check when your post will be collected from a post box or post office on the Royal Mail website.
You can also call Royal Mail to find out the collection times near you. Saturday collection times are 7am to 1.30pm for all locations.
Royal Mail
Telephone: 03457 740 740
Monday to Friday, 7am to 8pm
Saturday, 8am to 6pm
Sunday, 9am to 4pm
Your call is likely to be free of charge if you have a phone deal that includes free calls to landlines - find out more about calling 0345 numbers.
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Page last reviewed on 22 November 2018