Rough trade? Balancing the winners and losers in energy policy

Rough trade? Balancing the winners and losers in energy policy 4.1 MB

We all want the same things from energy suppliers: good quality, value for money services that meet our needs. But energy markets and policies don’t serve everyone well, resulting in better outcomes for some than others.

This is a problem if some people are left behind - particularly if their circumstances mean they’re vulnerable to harm.

This paper explores the key characteristics that result in some consumers getting a better deal than others, and whether policy reforms could deliver better outcomes.