Welfare Benefits Caseworker
Position: Welfare Benefits Caseworker
Location: Southwark
Closing date: 17 July 2024
Role details
Job title:
Welfare Benefits Caseworker
Location:
Southwark
Salary:
SO2 - £38,759 to £40,573 per annum
Salary pro rata:
No
London allowance:
Yes
Hours per week:
35 hours per week
Type of contract:
Permanent
Closing date for applications:
17/07/2024
Closing time:
09:00
Interview date:
22/07/2024
Link to job pack for application and more information:
https://www.citizensadvicesouthwark.org.uk/join-us/paid-roles/
Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker. The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.
To be successful you will need:
- At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
- An in-depth knowledge of welfare benefits including those related to disability and sickness.
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.