Welfare Benefits Caseworker (Queen Elizabeth Hospital)

Position: Welfare Benefits Caseworker (Queen Elizabeth Hospital)

Location: Queen Elizabeth Hospital / Dudley and Wolverhampton Offices/ Home Working

Closing date: 15 July 2024

Job title:
Welfare Benefits Caseworker (Queen Elizabeth Hospital)

Location:
Queen Elizabeth Hospital / Dudley and Wolverhampton Offices/ Home Working

Salary:
£24,012 – £28,672 FTE

Salary pro rata:
No

London allowance:
No

Hours per week:
37hrs p/w available (min 24hrs p/w would be considered)

Type of contract:
Permanent

Closing date for applications:
15/07/2024

Closing time:
16:00

Link to job pack for application and more information:

https://www.citizensadvicedudley.org/vacancies/

Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Welfare Benefits Caseworker Queen Elizabeth Hospital to join our dedicated team. We provide comprehensive information, advice and guidance to individuals in need and we are expanding our team to meet the growing demand for our services and new ways of working. This role requires an enhanced DBS

Main Job Purpose

• To provide a comprehensive and confidential specialist Welfare Benefits service for patients referred from the Queen Elizabeth Hospital. These individuals are patients experiencing trauma (two or more life-changing or life- threatening injuries)
• To contribute towards the delivery of a comprehensive benefits advice service in line with the requirements of the QE contractual obligations
• Delivery is integrated within healthcare teams, to provide seamless referral pathway that complement the assessment and care planning process of patients
• You will need to have the emotional resilience necessary to work empathetically and professionally to support people affected by life changing trauma

We warmly welcome applicants from all diverse backgrounds, we are committed to building a workforce that reflects the diversity of the communities we serve. Join our amazing workforce and seize the opportunity to grow both personally and professionally whist making a positive impact in our communities.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

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