Adviser

Do you want a career change?

Do you want to help people in your community?

Do you want continued professional development?

Then come and join our dedicated friendly team of staff and volunteers.

As an Adviser you will provide face to face, telephone and digital information, advice and support to local people on a range of issues (including Benefits, Debt, Housing). Full training will be provided so do not let this put you off your next career move, as long as you have transferable skills we can consider your application.

As this is a busy and varied role, in a variety of settings and locations, it is essential that you can work under your own initiative; are extremely well organised with excellent attention to detail, be flexible and have a can-do attitude. We want someone who is passionate about giving an effective service to those most in need.

Applicants need to be –

Experienced in an advice agency, hospitality or customer service setting

Computer-literate, although training on our case recording systems will be given.

Confident in working to performance targets.

Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgmental approach.

Prepared to work independently and from a variety of community based locations once trained.

To view the job pack and information on how to apply please visit our website:

www.ca-centralnotts.org.uk