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Deputy CEO & Head of Advice

Position: Deputy CEO & Head of Advice

Location: Bury & Bolton

Closing date: 09 July 2024

Role details

Job title:
Deputy CEO & Head of Advice

Location:
Bury & Bolton

Salary:
£41,418 – £44,428

Salary pro rata:
No

Hours per week:
35

Type of contract:
Permanent

Closing date for applications:
09/07/2024

Closing time:
09:00

Link to job pack for application and more information:

https://www.cabb.org.uk/deputy-ceo-head-of-advice/

We are seeking to appoint an enthusiastic, client focused and self-motivated Deputy CEO & Head of Advice. The ideal candidate will be able to demonstrate an outstanding track record and is ready for an exciting new challenge. This is a new role within Citizens Advice Bury & Bolton, that will sit within our newly created Senior Leadership Team.

The successful candidate will:

  • Ensure that our multi-channel advice services are high quality, client focused and effective to meeting evolving local need, show resilience in a fast-changing environment, demonstrating agile thinking and planning skills.
  • Develop and maintain strong stakeholder relationships, and deputise for the CEO in their absence.

In return, we offer:

  • A great team of staff and volunteers who share the joys of providing high quality advice services across Bury & Bolton, and some national services.
  • Our own building/office spaces and outreach services across Bury & Bolton.
  • Personalised induction and training for everyone in a new or promoted role.
  • Access to free well-being support and counselling through Togetherall for all team members (paid and volunteers).

The CEO welcomes informal phone conversations in advance of submitting an application. Please email jobs@cabb.org.uk for arrangements to be made.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.