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Debt Caseworker

Position: Debt Caseworker

Location: Flintshire - initially office based, then hybrid

Closing date: 23 July 2024

Role details

Job title:
Debt Caseworker

Location:
Flintshire - initially office based, then hybrid

Salary:
£26,421 - £28,770 per annum, depending on level of relevant experience. Or as a trainee, starting at £24,294 per annum.

Salary pro rata:
No

London allowance:
No

Hours per week:
37.5

Type of contract:
Permanent

Closing date for applications:
23/07/2024

Closing time:
09:00

Link to job pack for application: https://flintshirecab.org.uk/work-with-us/


We are seeking an experienced Debt Adviser to join our team, but will consider taking on the right people as trainees if you have relevant transferable skills. As a Debt Caseworker you will provide debt advice and casework services including negotiating with creditors and representation of clients. Your work will involve advice and casework on a range of priority and non-priority debt and money advice issues.

Citizens Advice Flintshire has three main offices (Mold, Connah’s Quay and Holywell) as well as a number of outreaches across Flintshire. We also help people to access self-help information and provide advice via telephone, email, WhatsApp and Messenger.

Please note that previous applicants need not apply.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.