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Community Engagement Officer

Position: Community Engagement Officer

Location: Bury & Bolton

Closing date: 29 July 2024

Role details

Job title:
Community Engagement Officer

Location:
Bury & Bolton

Salary:
£21,900 – £23,953 (pro-rata for part time)

Salary pro rata:
Yes

London allowance:
No

Hours per week:
24-35

Type of contract:
Permanent

Closing date for applications:
29/07/2024

Closing time:
10:00

Interview date:
05/08/2024

Link to job pack for application and more information:

https://www.cabb.org.uk/community-engagement-officer/

As a Community Engagement Officer, you will be passionate about supporting disadvantaged and vulnerable people, with the ability to work with culturally diverse communities and groups. You will work with minimal supervision and be a vital and visible community resource. You will be responsible for engaging and supporting clients, and for developing effective working relationships with community partners.

Broadly, your primary responsibilities will cover the following areas:

  • Act as the ‘face’ of CABB locally & build trust,
  • Support the development and delivery of our social media communications,
  • Attend community & stakeholder engagement events,
  • Assess urgent matters which need specialist input and arrange internal referrals to colleagues within CABB for further information/ specialist advice & casework in money advice, welfare benefits, immigration, housing and community care,
  • Support clients to access a specialist adviser via video chat software.

Our vision is for the Community Engagement Officer to be based wholly within the community, with some office attendance to meet with colleagues. They will have no casework responsibilities.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.