Advice Services Manager

Position: Advice Services Manager

Location: Luton

Closing date: 31 July 2024

Job title:
Advice Services Manager

Location:
Luton

Salary:
£33,500pa

Salary pro rata:
Yes

London allowance:
No

Hours per week:
Between 30-37 (open to negotiation)

Type of contract:
Permanent

Closing date for applications:
31/07/2024

Closing time:
12:00

Interview date:
05/08/2024

Link to job pack for application and more information:

https://www.citizensadviceluton.org.uk/advice-services-manager/

Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives. An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.

The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed. This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects. We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.