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Advice Services Manager

Position: Advice Services Manager

Location: London Borough of Barnet

Closing date: 18 July 2024

Role details

Job title:
Advice Services Manager

Location:
London Borough of Barnet

Salary:
Up to £39,750 per annum

Salary pro rata:
No

London allowance:
Yes

Hours per week:
36

Type of contract:
Permanent

Closing date for application:
18/07/2024

Closing time:
12:00

Interview date:

Link to job pack for application and more information:

https://barnetcab.org.uk/advice-services-manager/

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background, to manage our advice services along with other key projects. This could be a perfect opportunity for an experienced Advice Session Supervisor to step into.

Role:

To have responsibility for the day to day delivery of advice services, managing volunteers and staff, being accountable for project leads and reporting requirements. The postholder will develop relationships with the relevant stakeholders and will work with the Senior Leadership Team to ensure continuation funding where appropriate. They will ensure new initiatives are implemented smoothly and that volunteers, staff and supervisors are appropriately supported and developed.

Person specification:

  • Background in advice giving
  • Preferably experience in managing and motivating staff and volunteers, to deliver creativity and passion for work we do
  • The ability to work both independently and as part of a team to manage a busy workload
  • Drive engagement with local external parties to drive brand awareness
  • Clear, strategic and lateral thinker able to make clear and effective decisions
  •  Demonstrates compassionate leadership
  • Effective in managing change
  • Commitment to continuous professional development and learning

If you do not meet all of the skills detailed but you feel like this is a job you’d really like to do we would love to hear from you.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.