Training and Development Manager
Apply before 11:59pm on 23 September 2024.
Job summary
- Salary
- 35,000
- Location
- Hybrid (working across sites in London Borough of Hounslow 60/40 or 50/50
- Workplace
- Hybrid working
- Contract
- Permanent
- Hours per week
- 37.5 (part time considered)
How to apply
You can check for more information and how to apply.
About the role
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.
Job Purpose
- Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.