Generalist Advice Worker/Advice Session Supervisor or Trainee position
Apply before 09:00am on 30 September 2024.
Job summary
- Salary
- SO1 - £36,001 to £37,870 per annum
- Location
- Southwark
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 35 hours per week
How to apply
You can check for more information and how to apply.
Interviews will take place on 2 October 2024.
About the role
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers
To be successful you will need:
• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies