Foodbank Plus Advisor

Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.

We are recruiting for a Foodbank Plus adviser to provide advice to clients who access a Foodbank for a food parcel. The adviser will provide information and advice to help Wirral Foodbank clients to address the underlying issues that lead them to need a food voucher such as benefits, debt, budgeting, housing issues, and relationship problems. The advice will include negotiation and representation on behalf of clients, some of whom may be vulnerable, may have mental health issues and may have alcohol or drugs misuse problems.