Technology and Facilities Coordinator

There’s never been a more important time to join Citizens Advice with the soaring cost of living, people and families are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. In this role, you’ll be the go-to person for ensuring our office environment is not only comfortable and safe but also equipped with efficient and effective technology that supports our staff and volunteers. If you thrive in a fast-paced setting where no two days are the same, this role offers the perfect blend of hands-on facilities management and tech-savvy problem-solving.

As our Technology and Facilities Coordinator, you’ll be at the heart of our operations, managing everything from day-to-day IT support to coordinating office premises. Your ability to troubleshoot technical issues, oversee maintenance contracts, and liaise with key suppliers will be crucial in maintaining the smooth running of our offices. More importantly, your work will directly support our frontline staff and volunteers as they help individuals and families navigate these challenging times. We’re looking for someone who can balance big-picture planning with attention to detail, ensuring our facilities and technology infrastructure not only meet today’s needs but are ready for tomorrow’s challenges.

Joining Citizens Advice means becoming part of a team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every aspect of our workplace and contributes to a greater cause, we’d love to hear from you.

Deadline for this role is 9am Monday 2 September 2024.

To apply, please send your CV and a cover letter setting out your suitability for the role including how you meet the first three essential criteria under the person specification in the job pack to recruitment@casws.org.uk. Please also complete and return the diversity monitoring form.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.