Specialist Welfare Benefits Caseworker

Citizens Advice Bromley, part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to over 15,000 local people per year. We are participating in a GLA funded project with the London Citizens Advice network to deliver crisis prevention support.

You will have:

• Comprehensive knowledge of welfare benefits and debt enquiry areas

• Experience of completing detailed forms, Mandatory Reconsideration, Appeals and

submissions in all areas of welfare benefits

• Ability to manage a caseload and assess the merits in clients cases as well as

identifying and pursue solutions

Benefits:

● The opportunity to work for an independent charity specialising in confidential

information and advice to assist people with legal, debt, consumer, housing and other

problems

● Competitive salary

● Employee Assistance Programme

● Generous annual leave (pro rata for part time staff)

● A challenging and varied role

● A supportive team

For an information pack and application form visit our website https://www.bromleycab.org.uk/paid-roles/

Closing Date: 5pm on Friday 15 November 2024

Interviews: Thursday 28 November 2024

Bromley Citizens Advice Bureaux Ltd is a Registered Charity - Number: 299762

Company registration number 2210997, Registered office Community House, South Street, Bromley BR1 1RH. Bromley Citizens Advice Bureau is authorised and regulated by the Financial Conduct Authority FRN: 617525