Universal Credit - Help to Claim Adviser
Apply before 12:00pm on 13 September 2024.
Job summary
- Salary
- £29,439
- Location
- South Gloucestershire
- Workplace
- Hybrid working
- Contract
- Fixed term contract, until 31 December 2025
- Hours per week
- 37
How to apply
You can email amanda.wood@southgloscab.org.uk to find out more information about this role and how to apply.
Interviews will take place on 18 September 2024.
About the role
We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.
The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration.
The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.
The role will be a mix of home and office working.