Data Analyst and Researcher

There’s never been a more important time to join Citizens Advice. With the soaring cost of living, people and families are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. In this role, you’ll be responsible for collecting, analysing, and interpreting complex data sets that will help us understand the challenges people are facing and identify opportunities to make a real impact. You will also support the organisation by providing monitoring information for our key contracts. If you have a keen eye for detail and a commitment to social good, this position offers a unique opportunity to contribute to meaningful change.

As our Data Analyst and Researcher, you’ll work closely with various teams to provide data-driven insights that will shape our strategies and enhance our services as well as campaign for change. Whether it’s identifying trends in client needs or evidencing policy issues, your work will be essential in helping us support individuals and families during these challenging times.

Joining Citizens Advice means becoming part of a team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a challenging and rewarding role that combines data analysis with research, we’d love to hear from you.

Deadline for this role is 9am Monday 2 September 2024

To apply, please send your CV and a cover letter setting out your suitability for the role including how you meet the first three essential criteria under the person specification in the job pack to recruitment@casws.org.uk. Please also complete and return the diversity monitoring form.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.