Pontypool
Address
Portland Buildings
Commercial Street
Pontypool
Torfaen
NP4 6JS
How to get support
Call us
Email us
Getting in touch by phone
Telephone advice available:
Claim What's Yours: 0808 250 5700
Advicelink: 0800 702 2020
Consumer Helpline: 0808 223 1133
| Day | Time |
|---|---|
| Monday | 9am to 5pm |
| Tuesday | 9am to 5pm |
| Wednesday | 9am to 5pm |
| Thursday | 9am to 5pm |
| Friday | 9am to 5pm |
Visiting us in person
24/2/25: Please note that due to refurbishment, Cwmbran Library is currently closed for 4 weeks approx. Portland Buildings is still open for drop ins Monday to Friday or alternatively, refer through our workqueue.
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
| Day | Time |
|---|---|
| Monday | 9.30am to 4.30pm |
| Tuesday | 9.30am to 4.30pm |
| Wednesday | 9.30am to 4.30pm |
| Thursday | 9.30am to 4.30pm |
| Friday | 9.30am to 4pm |
Accessibility
- Internal handrails
- External handrails
- Wheelchair accessible
Check other support locations
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..