Citizens Advice County Durham (Durham City)
Address
54 North Road
Durham
County Durham
DH1 4SF
How to get support
Call us
Visit our website
https://www.citizensadvicecd.org.uk
Getting in touch by phone
Xmas opening times - all telephone services are closed on bank holidays
Consumer service closes early (9am to 1pm) on Christmas Eve and NYE, otherwise open as normal
Help to Claim closes early (5pm) on 24th and NYE, closed on 27th, otherwise as normal
| Day | Time |
|---|---|
| Monday | 9am to 5pm |
| Tuesday | 9am to 5pm |
| Wednesday | 9am to 5pm |
| Thursday | 9am to 5pm |
| Friday | 9am to 5pm |
Visiting us in person
Normal opening Times: Tuesday & Friday 10am - 1pm.
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
| Day | Time |
|---|---|
| Tuesday | 10am to 1pm |
| Friday | 10am to 1pm |
Accessibility
- External handrails
- Wheelchair accessible
More information about our service
For General Adviceline queries please contact: 0808 2787821 available Monday to Friday, 10:00 - 16:00
For telephone advice and assistance relating to Universal Credit New Claims please contact the National Help to Claim phoneline available Monday to Friday 08:00 - 18:00 on freephone 0800 144 8 444.
For Debt advice via telephone please contact 0800 240 4420 available Monday to Friday 09:00 - 17:00
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..