Citizens Advice Staffordshire North and Stoke on Trent
Address
Advice House
Cheapside
Hanley
Stoke On Trent
Staffordshire
ST1 1HL
How to get support
Call us
0808 278 78 76 Local Adviceline
Email us
Visit our website
Getting in touch by phone
Christmas and New Year:
Tuesday 24th December 2024 - lines close at 1pm.
Thursday 2nd January - normal service resumes.
| Day | Time |
|---|---|
| Monday | 9am to 5pm |
| Tuesday | 9am to 5pm |
| Wednesday | 9am to 5pm |
| Thursday | 9am to 5pm |
| Friday | 9am to 5pm |
Visiting us in person
Office may close early if all tickets given out.
Christmas and New Year opening:
Tuesday 24th December 2024 - drop in will be at the earlier time of 9.30am to 12pm. Office closes for Christmas break at 1pm.
Normal services resume on Thursday 2nd January
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
| Day | Time |
|---|---|
| Monday | 9.30am to 12.30pm |
| Tuesday | 1pm to 4pm |
| Wednesday | 9.30am to 12.30pm |
| Friday | 9.30am to 12.30pm |
Accessibility
- Wheelchair toilet
- External handrails
- Internal handrails
- Wheelchair accessible
- Induction loop
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..