Swansea Office

Address

Second Floor

City Gates

50a Wind Street

Swansea

SA1 1EE

How to get support

Call us

03030 033 577

Email us

please_use_website@contact.form

Visit our website

citizensadvicesnpt.org.uk

Getting in touch by phone

Please note we are also closed on UK bank holidays.
Whilst we try to answer your call, this is not always possible, as our service in is demand.
Please refer to our website for other ways to contact us and self help information.

Phone times
Day Time
Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm

Visiting us in person

Please note: we limit clients at the walk in session based on our capacity and resources on the day.
Please refer to our website for other ways to contact us and self help information https://citizensadvicesnpt.org.uk/contact/get-in-touch/

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9.30am to 12.30pm
Tuesday 9.30am to 12.30pm
Friday 9.30am to 12.30pm

Accessibility

  • Wheelchair toilet
  • External handrails
  • Wheelchair accessible

More information about our service

We are closed for UK Bank Holidays and the festive period between Christmas Eve and New Years Day

We are available:
1. Online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk. Get advice, information and guidance on completing forms

2. Phone: for advice, you also call Advicelink Cymru 0800 702 2020 at times we are not available

3. Email: go to our website contact form https://citizensadvicesnpt.org.uk/contact/get-in-touch/ (local residents in Swansea Neath and Port Talbot only).

We will help you assess your issue and guide you through the next steps. This may be an appointment with an adviser or signposting you to more specific help with someone else.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..