Swansea Office
Address
Second Floor
City Gates
50a Wind Street
Swansea
SA1 1EE
How to get support
Call us
Email us
please_use_website@contact.form
Visit our website
citizensadvicesnpt.org.uk
Getting in touch by phone
Please note we are also closed on UK bank holidays.
Whilst we try to answer your call, this is not always possible, as our service in is demand.
Please refer to our website for other ways to contact us and self help information.
Day | Time |
---|---|
Monday | 9am to 4pm |
Tuesday | 9am to 4pm |
Wednesday | 9am to 4pm |
Thursday | 9am to 4pm |
Friday | 9am to 4pm |
Visiting us in person
Please note: we limit clients at the walk in session based on our capacity and resources on the day.
Please refer to our website for other ways to contact us and self help information https://citizensadvicesnpt.org.uk/contact/get-in-touch/
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
Day | Time |
---|---|
Monday | 9.30am to 12.30pm |
Tuesday | 9.30am to 12.30pm |
Friday | 9.30am to 12.30pm |
Accessibility
- Wheelchair toilet
- External handrails
- Wheelchair accessible
More information about our service
We are closed for UK Bank Holidays and the festive period between Christmas Eve and New Years Day
We are available:
1. Online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk. Get advice, information and guidance on completing forms
2. Phone: for advice, you also call Advicelink Cymru 0800 702 2020 at times we are not available
3. Email: go to our website contact form https://citizensadvicesnpt.org.uk/contact/get-in-touch/ (local residents in Swansea Neath and Port Talbot only).
We will help you assess your issue and guide you through the next steps. This may be an appointment with an adviser or signposting you to more specific help with someone else.
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..