Citizens Advice Portsmouth

Address

Ark Royal House

Winston Churchill Avenue

Portsmouth

Portsmouth

Hampshire

PO1 2GF

How to get support

Call us

023 9400 6600

Email us

contactus@caportsmouth.org.uk

Visit our website

https://www.caportsmouth.org.uk

Getting in touch by phone

Phone times
Day Time
Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm

Visiting us in person

Please note that the above hours are our reception hours and it does not mean that an adviser will always be available.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 10am to 3pm
Tuesday 10am to 3pm
Wednesday 10am to 3pm
Thursday 10am to 3pm

Accessibility

  • Wheelchair toilet
  • Wheelchair accessible
  • Induction loop

More information about our service

Citizens Advice Portsmouth provides specialist advice to people who live, work or study in Portsmouth. This includes:

* specialist debt & money advice,
*specialist immigration advice (refugee and asylum seekers)
* advice around new claims for Universal Credit including checking eligibility and assisting with applications, as well as advice up to first payment,
* advice for people affected by cancer,
* advice for serving armed forces members and their families,
* advice and advocacy for welfare benefit challenges and appeals,
* advice around energy bills and switching,
* advice for people aged 65 or over.

Unfortunately, Citizens Advice Portsmouth is not able to provide advice in all areas. Where additional advice is required, we will let you know of any other organisations that may be able to help.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..