Cheshire West - Chester Citizens Advice

Address

The Bluecoat

Upper Northgate Street

Chester

Cheshire

CH1 4EE

How to get support

Call us

0808 278 7806

Visit our website

https://www.citizensadvicecw.org.uk

Getting in touch by phone

Telephone access is available between 10am and 4pm. NOTE 24th December closed at midday. Lines reopen 2nd January.

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Visiting us in person

Drop-ins are for initial assessments only. We may then give information, signpost, or if it's appropriate to and we have capacity - arrange an appointment with an adviser. NOTE 23rd and 24th December, closed at midday.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 10am to 2pm
Tuesday 10am to 2pm
Thursday 10am to 2pm

Accessibility

  • Wheelchair toilet
  • Wheelchair accessible

More information about our service

See https://www.citizensadvicecw.org.uk/in-person-support/ for a full list of drop-ins.

Our online contact form can be found at advicebyemail.org.uk

Our specialist services are limited to benefits and debt only, for clients who are vulnerable, with complex cases.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..