York & District Citizens Advice
Address
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
How to get support
Call us
Visit our website
https://www.citizensadviceyork.org.uk
Getting in touch by phone
Calls to 0808 278 7895 are free
| Day | Time |
|---|---|
| Monday | 10am to 4pm |
| Tuesday | 10am to 4pm |
| Wednesday | 10am to 4pm |
| Thursday | 10am to 4pm |
Visiting us in person
*Please note - our offices will be closed from 1300 on Friday 22/12 until 0900 on Tuesday 2/01/2024
We run a drop in service on Mondays from 10am until 12noon, we are delivering services through Adviceline, web chat and call back requests.
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
| Day | Time |
|---|---|
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 3pm |
Accessibility
- External handrails
- Wheelchair accessible
- Internal handrails
- Wheelchair toilet
- Induction loop
More information about our service
Our drop in (face to face) services runs on a Monday (1000 - 1200)
We offer digital services from our main city centre location (West Offices which we share with the City of York Council), our different outreach services and through our telephone service - 0808 278 7895.
Call back requests are available here: https://www.citizensadviceyork.org.uk/callback-request/
All the details are on our website: http://www.citizensadviceyork.org.uk/advice
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.