Epping Forest District Citizens Advice (Epping)

We will be closed from Thursday 19th December 2024 at 2.30 pm. We reopen on Thursday 2nd January 2025 at 9.30 am

You'll need to contact us to find out about options for visiting the office.

Citizens Advice Epping Forest District(CAEFD) offers free confidential, impartial advice across the Epping Forest District on a range of issues such as access to benefits, debt management, employment and housing. Our services are available to all adults living or working in the district.
We offer a telephone first service using our local freephone Adviceline number which is 0808 278 7855. The service is available each Tuesday, Wednesday, Thursday from 9.30 am to 2.30 pm. Appointments may be arranged after a telephone consultation.

Our in person outreach sites are located at the Epping Civic Offices Community Hub with other key providers every Thursday 10am to 2pm, Waltham Abbey Leisure Centre, with other key service providers every Tuesday between 9.30am and 2pm and The Limes Centre, Chigwell, every Monday from 9am to 12.30pm. We offer advice and support to residents in the Epping Forest District who are struggling with Debt, Wellbeing, Housing, Energy and other Benefit related issues.

Across Essex, Citizens Advice has expanded its services to evenings and weekends through a new 'Out of Hours' telephone service.
Please call 0808 250 5724 Monday to Friday 4pm-8pm and Saturday mornings 9am-1pm.

If you need help with your new claim for Universal credit please contact our National Help to Claim team on 0800 144 8 444 or webchat via www.citizensadvice.org.uk